FAQ

At meikin_it, we collect personal data such as your name, email address, and contact details when you register on our site. We use this information to process your orders and enhance your browsing and shopping experience. Additionally, with your permission, we may send you information about new products and special offers.

If you wish for us to delete your personal information from our systems, please contact our customer support team through the means provided on our contact page. We will respond to your request in accordance with current data protection regulations.

We accept various payment methods including credit cards, PayPal, and bank transfers. The security of your payment information is of utmost importance to us, so we use advanced encryption technology to protect your data during the transaction.

Delivery time can vary depending on the product and destination. Generally, delivery time within our country is 3 to 5 business days. For international deliveries, the time can vary between 1 and 3 weeks. You can find more detailed information in our shipping policy.

Once your order has been processed and shipped, you will receive an email with a tracking number. You can use this number on our website to view the current status of your order in real time.

Yes, at meikin_it we value our customers' satisfaction even after the purchase. We offer technical support and post-purchase assistance to ensure you have an excellent experience with our products. For any questions or issues, please do not hesitate to contact us.

At meikin_it, we take the privacy of our customers very seriously. We collect and use your data only to process your orders and improve your shopping experience, in accordance with our Privacy Policy, which complies with current data protection regulations.

We offer warranties for all our products against manufacturing defects for a period of two years from the date of purchase. For returns, customers can return the products within 30 days of receipt, provided they are in their original condition and packaging.

By making a purchase at meikin_it, customers automatically accept our terms and conditions. These terms include details about the purchase process, delivery, and cancellation policy. We recommend reading these terms carefully before making a purchase.

Yes, our Legal Notice sets out the rights and responsibilities of all users and should be consulted to better understand the rules that regulate the use of our site and our legal obligations.

You can contact us through our online form available on the contact section of our website, or directly by email or phone, which are available in the "Contact" section.